Impact Of Coronavirus On Cab Aggregators

Impact Of Coronavirus On Cab Aggregators


The Coronavirus pandemic has caused calamity all across the world. It has affected billions of lives over the past few months. Economies have slowed down because of the severe restrictions on travel and lockdowns that are in place.

One of the worst-hit businesses is cab services. The global taxi industry has taken an enormous blow to its earnings. Most of the small aggregators have closed down. The bigger brands have had significant cuts to their staff and their fleet.

The Taxi Services Fallout Due To COVID-19

Cab aggregators are a critical service network for people. It has been able to bring traveling comfortably to the masses. It has had such a profound effect on people that sales of new cars have noticeably dropped. But the pandemic has had a significant effect on global businesses.

With severe unprecedented losses, COVID-19 has cost the global economy trillions of dollars in damages. And all this is over such a short period, just over five months. It has left several services crippled and decimated small business owners. But is there a way to bounce back?

It would be logical to assume that taxi services would be one of the businesses that would be the hardest hit. Traveling in another car, with a stranger, would be on everybody’s list of things not to do.

Issues With Vehicles During Pandemic

While traveling has been discouraged by the governments of the world, it is indispensable for many people. 

Coronavirus spreads through the air, touch, in some cases, even after the infected person has left. It makes preventing spread in vehicles a complex problem to solve.

One primary issue is that an automobile has distinct types of surfaces. From metal, leather, plastic, to rubber, this makes virus proofing hard, if not impossible, through the use of a common sanitizer.

Initial research has concluded that the virus can persist on surfaces for as many as nine days. It also adds that it can remain potent in the air for up to 3 hours. The only solution to stem the infection would be through proper sanitation and educating the drivers.

How Cab Aggregators Are Dealing With Coronavirus?

What started without much notice has now snowballed into a global catastrophe. Several doctors predicted that corona would die out soon. But as of now, the virus shows no signs of slowing down.

Cab aggregators need to find new methods to get people back into cabs again and also maintain their revenue stream. It is a tough question. Because several cities are still under strict lockdowns that prevent people from moving.

Cab operators are taking some steps to ensure that their services help people ease problems with the lockdowns.

Educating The Drivers

The first step to becoming problem-free is to make sure that people who deal with customers know what is happening. You need to educate the Drivers about the virus’s common symptoms and how they can minimize the spread.

Several cab aggregators are taking the initiative to impart knowledge to their drivers. They have come up with safety tips the drivers should keep in mind. Uber has made COVID-19 education mandatory for all its drivers. This is done through video sessions and workshops.

Safety Equipment

The advent of this pandemic has forced cab aggregators to think on their feet. Several cab operators are now supplying free PPEs and sanitizers to their drivers and their passengers. Cutting down on the chances of virus spread is vital at the source.

You need to use the Sanitizers correctly. The drivers need to follow a strict regimen when it comes to cleaning their car. They need to ensure that they have filters and masks correctly installed to negate the spread of the virus completely.

Providing The Right Tools

At this point, there is no vaccine for coronavirus, so our only respite is through prevention. Cab service operators are pressing for the best methods that are available to fight the virus. They are providing drivers with the best protective gear and disposable gloves.

They are also providing specialized cleaning agents that are useful for different types of surfaces. Also, disinfectant wipes are provided for the passenger to minimize the effect of the virus further.

Safety Screens/Partitions

Regardless of the safety precautions taken, drivers and passengers share the same space. It increases the chances of viral transmission between them. 

Big cab operators like Uber are pushing to use safety screens to isolate the driver and the passenger. It can be a huge tool in the fight against the virus. 

Some cab operators have already gone ahead with partition screens for cabs. While this costs operators hundreds of thousands of dollars, but we need to do it to improve safety.

Flexible Cancellation

Another change introduced across all cab services was the ability to cancel rides by the driver or the passenger. It is especially useful when one party feels the other is not wearing a mask or following protocol. Also, the routes are determined based on safe zones and will not navigate through unsafe areas.

Partnering With Other Delivery Services

Cab operators are teaming up with other delivery brands to get essential commodities to people during this crisis. It is useful because a two-wheeler delivery agent might be limited by how much they can carry. With a driver in a car, they can serve many more customers per trip.

Safety Concerns And Tips For Taxi Service Operators And Passengers

Many people depend on cab aggregators to get them from point A to B. Completely doing away with cab services is not an effective decision. The pandemic has made one thing clear – it requires effort from all parties to eradicate this global threat. Let’s take a look at a few concerns about renting cabs.

Are taxis still running through the viral outbreak?

Taxis are considered essential services in many countries, and so they are working.

Is it safe to get a taxi during this pandemic?

They are reasonably safe. Cab companies are upgrading their safety standards and getting their drivers educated all the time. Thorough checks are carried out every day.

What should you do when you get into a cab?

Make sure that you are wearing protective gear that covers your face and hands. Before you put on the seatbelt, wipe it down with your sanitizer. Make sure you wash your hands and face before and after a journey.

How can drivers ensure safety standards in a cab?
Cab drivers need to wipe down contact areas like the steering wheel, gear lever, door handles, door ledges, seats, trunk, and armrests. Ideally, they need to do this after ending every trip to protect them and their passengers.

Is ride-sharing still an option?

As of now, ride-sharing or carpooling is not an alternative that you opt for when using cabs. Most of the companies have suspended the ride-sharing option.

What Are Some Precautions Drivers Should Follow?

  • Be alert for symptoms like cough, temperature, or shortness of breath.
  • For airport pickups, ask your passengers about the location they depart.
  • Always ask passengers to sit at the back.
  • Make sure you follow social distancing and opt for the recommended number of passengers.
  • Ensure that you disinfect your car after every trip.

Cab Services Fighting The Virus Together

Fighting this viral outbreak is something that everyone needs to be involved in. Taxi service operators and their passengers are coming together to ensure that the virus’s spread is as minimal as possible.

Cab service companies are sharing their knowledge as well as pooling in resources to combat the viral infection. They have educational videos on their website, highlighting best practices to follow.

Looking Ahead – The Future Of Cab Aggregators

Cab services were always a critical part of the transportation ecosystem. Its ease of use as well as competitive rates, have made it popular with the people. While general taxi services aren’t doing well, cab aggregators have managed to stay afloat. One reason is because of consistent innovation and streamlining of their services.

While this is a temporary setback, cab services are going to be around for a long time. The benefits it offers are significant, especially in times of crisis.

Working On Your Own Taxi Service App?

App-based taxi services are forecasted to register a CAGR of 10.08% for the 2020-25 period. The Asia-Pacific sector is the leading taxi market in the world today. This number will increase because of traditional taxis opting for the aggregator model.

There is a huge scope for development as far as custom taxi apps are concerned. We would like to introduce to you, Cabily, a custom taxi app solution for entrepreneurs. It works seamlessly on both iOS as well as Android operating systems.

It is completely customizable and has all the functionalities of apps used by top aggregators like Uber, Ola, and Lyft. You can completely change how it looks as well as add different functions easily.

If you are looking for a taxi service app, it makes sense to buy one optimized and works well across several platforms like Cabily. You can launch our Uber Clone app inside two days, and you don’t have to waste any time on extensive troubleshooting or R&D. Check the features of our Uber Clone app here.


Cab aggregators offer an important service, and it is getting even more significant as inflation increases. Many people prefer cabbing it to work and back because it’s much easier daily. They don’t have to deal with the traffic or the maintenance of the car.

The cab aggregator industry has observed to be having consistent growth over a while, and it shows no signs of slowing down. Uber’s valuation in 2020 stands at a colossal $68.3 billion and growing at 37% annually. The taxi service industry has gone from strength to strength despite the pandemic wreaking havoc!